Process Day
- Working days refer to Monday to Friday, except public holidays.
- Process day exclude date of the order.
- All process day counted by each product specification and addon finishing process.
- Start work after file completed checked or confirmation & payment transaction successful. (Except Shopee Pay - will start work after payment received into our bank account)
Ordering Cut-off Time
| Standard Process | Before 12.00 PM | Monday - Friday |
| Rush Order | Before 11.00 AM | Monday - Friday |
| Next Working Day | After 12.00 PM | Monday - Thursday |
| Next Working Day | After 12.00 PM | Friday - Sunday & Public Holidays |
* Please note that all orders placed after 12:00 PM on Friday and all orders placed on Saturday & Sunday will be processed on the next working day, which is Monday.
Printing Process Day
| Digital Printing | 1-3 Working Days* |
| Offset Printing | 3-5 Working Days* |
| Fast Printing | 1-2 Working Days* |
Design Process Day
| Artwork | 1-3 Working Days* |
| Standard Design | 2-4 Working Days* |
| Custom Design | 3-5 Working Days* |
| Logo Design | 5-7 Working Days* |
Delivery / Self-Pickup
| Standard Courier Service | After Process Day | Next Day Ship Out |
| Same Day Delivery | After Process Day | Same Day Ship Out |
| Instant Delivery | After Job Complete | Lalamove / Dispatch / Self-Pickup |
*Note: Process Day can be changed without prior notice.